Our daily lives can include different types of email communications. While Zimbra Email Services have outstanding features that can make communication more efficient, many people are unaware that electronic communications influence how they are perceived. The way you communicate forms an impression of your character and hence, your credibility.
Keep in mind that when you are writing to a person you have never met your words and the format that you use must represent you accurately. In the nebulous world of the Internet the ability to be anonymous is great when you are in discussion forums, however when it comes to direct communications, establishing a true picture of your identity is extremely important. The Zimbra Email options afford you several different was to accomplish this goal.
Many people don’t take business email as seriously as they should. Today, most of the legal systems around the world allow email transcripts to be introduced as evidence in proceedings before the Court. So what you say and how you say it when you send a business message needs to be given a second look.
The casual format you use when writing to a friend can send the wrong signal in a message to a co-worker, colleague or a superior. The etiquette of business communication shows respect for the person you are writing and affects how they respond to you. Here are a few tips to keep in mind:
- Use Zimbra Email alerts to respond to your business messages promptly.
- Keep your paragraphs between 3-5 lines and the message to 2-3 paragraphs at the most.
- For lengthy information, create a document and attach it to your email with an introduction and brief summary.
- Avoid using ‘jargon’ ; these terms may not be understood by everyone.
- Be sure to check your spelling.
Create a signature block for your email. This can include; your email address, telephone number, instant messenger ID, company name, title, postal address, fax number, mobile number and business hours. This level of disclosure will add credibility to your identity and increase the attention to your message.